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Frequently Asked Questions

Payment Related Questions:

IBB supports all the major payment methods including Credit Cards, Debit Cards and Net Banking. In case you face any issues while doing the payment please email us at [email protected] 

Once your payment is successful, you will immediately be able to access the course and join the private group. 

Here at IBB we offer 1 week of no questions asked 100% refund policy. If you wish to stop the plan within 7 days of purchase simply send an email to [email protected] and we will unsubscribe you and refund full money.  

 

Training Course Related Questions:

Once you purchase the training plan, In the course page you will have a link to message the trainer. Also you can post your question in the group. 

Yes, the diet plan is personalized based on your input data such as gender, weight, goal, Body fat percentage, Body type, food preference. However, incase you have any special requirement or queries, then you can post it in the private group and the trainer will assist you. 

Yes, Some of the training plans requires you to be regular at gym. The workout routine shared by the trainer needs to be done at gym. Please read the introduction of the plan before you make a purchase 

 

Support Questions:

Yes, After you purchase the training plan, you will be able to ask questions to the trainer directly. You can also post you questions in the private training plan group.

Trainer or Admin will typically reply in 24 hours to your queries. However, Some of our trainers are professional athletes and may be competing at national or international events. During such days you may get a delayed response.

 

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